Stop firefighting.
Start operating.
Infrastructure that runs itself — 21 days before the alert fires.
APEX agents resolve P2–P4 incidents before your engineers open Slack. Cortex matched last night's DB pool trend to the November 2024 outage pattern — with 87% confidence — and drafted the P2 ticket, attached the runbook, and routed it to the on-call DBA. While you slept.
Predicted breach: 8 days · SLA risk: $420K
Agent: P2 ticket + runbook → DBA approval pending
Your engineers are firefighting.
They should be building.
Every incident.
The right response.
TAO auto-resolves 70%+ of incidents without human involvement. The rest get the right person — with context already assembled. Select a severity to explore.
APEX detects the outage via synthetic monitoring, correlates with logs and deployment history, surfaces the most likely root cause from Cortex's 18-month incident history, and assembles the war room brief — before the on-call team has read the alert. Humans make the P1 decision. Agents do the work in seconds.
Security incidents require speed and auditability simultaneously. APEX agents isolate affected systems, capture forensic snapshots, and begin the regulatory notification workflow — while Cortex HMAC-notarizes every action for legal review. Humans make the disclosure decision; agents have everything ready in minutes.
Primary region goes down. Agents execute the DR runbook while the IT Director approves the failover. APEX orchestrates the entire sequence, validates each step with health checks, and confirms recovery — cutting RTO from 2–4 hours to under 15 minutes.
Cortex has seen this before. When DB connection pool hits 78% with a 2.3%/day growth trend, that's the pattern that preceded the November 2024 outage. Agent creates the P2 ticket with the runbook attached, queries the top connection holders, proposes three remediation options with risk scores, and routes to the on-call DBA. Resolution in minutes — not a 2am war room.
P99 response times above 400ms trigger APEX. Agent correlates with recent deployments, infrastructure changes, and downstream dependency health. Known patterns resolved autonomously. Novel patterns routed for human decision with full context pre-assembled.
Payment provider down. Shipping API unavailable. Cortex knows your fallback options — alt provider credentials in the Nexus vault, circuit breaker config, SLA impact estimate. Agent activates fallback while notifying operations.
Disk at 78% on PROD-LOG-01. Agent identifies old log files beyond retention policy, executes cleanup, confirms 30%+ headroom restored, closes the ServiceNow ticket, and adds a Cortex procedural memory entry. Your ops team sees it in their morning summary — it was already handled.
30–50% of service desk tickets are repetitive. Password resets, access provisioning, software installs, VPN issues. APEX agents handle them end-to-end via Nexus self-service. Complex tickets are triaged, categorised, and routed to the right team with context pre-assembled.
Cortex tracks every certificate expiry date across your entire infrastructure. Agents trigger renewal workflows at 30, 14, and 7 days. Most renewals completed automatically. Wildcard and enterprise certs routed for approval with the certificate request pre-generated.
New CVE published. APEX immediately scans your asset inventory for affected systems, generates a risk-prioritised patch plan, schedules patches in the next approved maintenance window, and executes the rolling update with health validation at each step.
Cortex DTMW detects deviations from baseline: CPU trending +1.2%/day, connection pool +2.3%/day. None of these are alerts yet. But Cortex knows what they become — because it's seen this trajectory before. You get a brief 21 days before the threshold fires. The incident never happens.
Cortex analyses every prior change: what succeeded, what failed, which dependencies were impacted, which day/time patterns correlate with failure. New change requests get an AI risk score before CAB approval. Low-risk changes auto-approved. High-risk ones come with the specific risk factors identified.
Cortex monitors cloud spend daily against per-service baselines. When a service starts consuming 3× its normal compute without a corresponding business event, DTMW fires. You find out in hours, not at month-end billing. Zombie resources, right-sizing opportunities, and spend anomalies all surfaced proactively.
Cortex stores your security baseline — approved firewall rules, IAM policies, normal access patterns. When something deviates — privilege escalation at 3am, new outbound port, config change outside approved window — DTMW fires. Not weeks later in the audit. Right now.
The right view.
For every IT role.
TAO surfaces different intelligence to different people. IT Director sees business risk. SRE sees root cause. Service Desk Manager sees SLA status. Select your role.
Pulse gives you business-impact intelligence in natural language. Ask anything — infrastructure risk, SLA breach probability, cost anomalies — in under 5 seconds. Board IT report generated automatically. You stop leading with last month's dashboard.
Any infrastructure question.
Causal answer.
Under 5 seconds.
Pulse gives IT Directors, SREs, and Ops Managers the infrastructure intelligence that was previously buried in monitoring dashboards and postmortems. Natural language. Voice or text. Grounded in Cortex's 18-month incident history.
IT operations,
running right now.
What TAO looks like inside your IT function — agents handling incidents, changes, capacity, security, and service desk simultaneously.
api.p99 >400ms (+8d) →
errors +12% (+9d) →
SLA breach $420K risk
Numbers that IT Directors take to the board.
Your infrastructure AI
never forgets.
Cortex stores 18 months of infrastructure signal history — every incident, every root cause, every runbook, every resource trend. The next on-call engineer has the full operational history of your systems available instantly. And DTMW detects deviations from baseline 21 days before they become alerts.
Your next
outage
won't happen.
Book a 30-minute demo. We'll show Cortex detecting the DB pool pattern 21 days before it would have fired your alerts — on infrastructure data that looks like yours.